Frequently Asked Questions
Everything you need to know before your next aquatic adventure.
What is your return policy on wetsuits and gear?
We offer a 30-day return policy on all unworn gear. Items must be in their original packaging with tags attached to qualify for a full refund.
Do you offer international shipping for heavy equipment?
Yes, Poseidon Watersports ships worldwide. Shipping rates for oversized items like kayaks and paddleboards are calculated at checkout based on your location.
How do I ensure I select the right size for my life vest?
Each product page features a detailed size chart. We recommend measuring your chest circumference and weight to find the safest fit for your water activities.
Are your products covered by a manufacturer warranty?
All our premium hardware, including boards and fins, comes with a 1-year limited warranty covering manufacturing defects and structural integrity.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna for larger equipment purchases.